Mary Medrano

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Hardware support

Objective: Seeking an IT position where I can apply my extensive customer support experience and apply my qualifications.

Skills:

• Hardware
• HTML
• Salesforce
• Customer Service
• Networking
• Working with Androids

Summary of Qualifications:

• Bilingual in English and Spanish
• Energetic sociable personality
• Responsible, punctual and team player
• Mechanical skilled maintenace and repairs
• Strongly movtivated and quick learner

Professional Experience:

• Minted- Oakland,CA 09/2016-01/2016
• Instacart- San Francisco,CA 01/2016- 10/2016 personal shopper Customer service using common sence on subtitution items working under fast timed paced with deadline
• USF – San Francisco, CA 06/2016 - 08/2016 Utility Engineer (Intern) Performed variety of routine/semi-skilled maintenance and minor construction Assisted engineers in upkeep of buildings and equipment Conducted minor electrical and mechanical and repairs
• Cooking Round The World – Oakland, CA 09/15 – 05/2016 Chef Instructor Buying and prepping food Setting up and cleaning Teaching children how to cook
• Safeway – San Francisco , CA 11/13 – 12/15 Dot.Com Gathered data from Oder's online Provided excellent customer service Personal shopper

Education:

• El Cerrito High school, El Cerrito, CA 2007-2011 General Studies High School Diploma
• Mission techies, MEDA San Francisco, CA Spring 2016- Present IT skills certification pending